Chaport: Live Chat & Chatbots
Price: Free to $23+ / month, free trial
Easy-to-use Live Chat & Chatbot Software for your online store
- Increase conversion rate by answering customer questions in real-time
- Automate sales and support and be more efficient with chatbots
- Reduce cart abandonment by sending automatic messages
- Enable customer self-service by adding a knowledge base to your website and chat widget
- Build brand loyalty and get repeat customers by providing outstanding customer service
- View detailed customer info: items in a shopping cart, viewed pages, names, contacts, and much more
- Work from any platform: iOS / Android / Web / Windows / Mac
Get more qualified leads and increase sales with Chaport Live Chat & Chatbots
Chaport is designed as a modern messenger to make your communication with customers as easy and enjoyable as chatting with friends.
Key features:
- Live chat: Talk to your customers in real-time and boost sales.
- Chatbots: Let chatbots answer common questions and qualify leads. Offer instant help 24/7, even when your team is offline.
- Multi-channel: Integrate Chaport with Facebook, Telegram, and Viber and answer chats coming from different channels in a single app.
- Knowledge base + FAQ bot: Launch a knowledge base on your website and offer automated article suggestions in the chat widget.
- Auto-invitations: Send automatic chat invitations to visitors based on specified rules.
- Saved replies: Create answer templates to frequently asked questions, reply in a few clicks, and save your time.
- Typing insights: Read visitor messages even before they are sent and answer faster.
- Pre-chat form: Collect names, emails, phone numbers, and any other info before the chat.
- Custom fields: Create additional fields to collect and store any customer data.
- Group chats: Transfer a chat to a colleague, join a group chat, or view others' chats in real-time.
- Integrations: Use API to integrate Chaport with third-party apps or connect Chaport to 3,000+ apps via Zapier.
- Visitor info: View items in a shopping cart, visitor name, contact details, language, location, browser, chat start page, the website they came from, and more.
- Visitor behavior: See the pages your visitors are browsing directly in the live chat in real-time.
- Visitor notes: Leave information about website visitors for future reference.
- Messenger mode: Visitors can send you messages and read chat history even when you're offline.
- Multilingual chat widget: Visitors automatically see the widget in their native language. 30+ languages are available.
- Web app that supports all modern browsers.
- Mobile apps for Android and iOS (with all features of desktop apps).
- Desktop apps for Windows and Mac.
- Powerful free forever plan with an unlimited number of chats.
- And much more...
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Made by Chaport
Contact developer at https://www.chaport.com/contact-us
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