How to Cancel or Pause a Shopify Subscription

Looking for “how to cancel Shopify app subscription” information? You’re in the right place. Canceling a Shopify subscription is a straightforward process that doesn’t require jumping through hoops or too many steps. We’re breaking down how to close Shopify storefronts in this post.

How to Pause Shopify Store

Not ready to fully commit to canceling your Shopify store just yet?

The platform offers a convenient pause option for businesses who want to take a step back and decide where the ecommerce site is right for them while building out their storefront.

There is still a fee associated with pausing your store; most businesses will pay a rate of $9 per month to keep their store on the platform. Keep in mind the Pause and Build plan is only available for storefronts with a paid Shopify account.

Here’s how you can quickly pause your Shopify subscription while still creating your storefront

1. Log in to your store owner account
2. From the Admin page, click on Settings
3. From Settings, navigate to Plan
4. Click on Deactivate Store, then select Pause and Build plan
5. Read through the details of the plan thoroughly
6. Select Switch to Pause and Build

Once your store is paused, access to the checkout process, POS, gift cards, and other functionality is no longer accessible to customers. You can edit products and add marketing content, but there’s no way for customers to purchase your products.

Deactivating is simply offered as a way for business owners to build out their storefronts, test processes, and finalize their online shop’s overall look and feel.

How to Cancel Shopify Subscription

When you’ve made the decision to cancel your Shopify subscription, you may be Googling “how to deactivate Shopify store.” We’re here to make this process seamless and stress-free for you. Here is how to close Shopify store information so you can move on to a different ecommerce platform for your business.

1. From the Admin page, click on Settings, then Plan
2. Select Deactivate Store
3. Choose a reason for your deactivation, then hit Continue
4. Enter your admin password
5. Select Deactivate Now

What Happens When You Deactivate a Shopify Store?

Deactivating your Shopify store doesn’t mean it’s gone forever. If you change your mind about using the platform, you’re in luck. Shopify saves all their sellers’ data for up to two years, so you can log back in at any point during this time period if you want to try selling again.

If you’ve decided to close your Shopify store for good, you have to open a Support ticket and work with the Shopify team to get your request completed.

Build Your Dream Business with Ecwid

Shopify may be one of the largest ecommerce platforms in the game, but that doesn’t make them the best fit for you. Whether you’re just starting out or experiencing growth online, it’s worth shopping around and finding other platform options that suit your needs better.

Now that you know how to delete a Shopify store, consider getting started with Ecwid. Ecwid is the best free ecommerce platform online, with an impressive array of free features to help entrepreneurs achieve their goals.

• 19 Reasons Ecwid is the Best Shopify Alternative (for sellers and partners)
• Ecwid vs. Shopify: Fancy a Free Shopify Alternative? [Comparison Table]
• How to Cancel or Pause a Shopify Subscription
• The Biggest Shopify Competitors
• How To Remove the “Powered by Shopify” Footer