Ecwid’s customer dashboard
Manage customer relationships in one dashboard
Get an overview of all your customer information in one simplified dashboard, from contact info to total order value. Leverage this data to build customer loyalty.
Tools to grow your customer database
Don’t let your customers slip away after their purchase. Build
Centralized management
Basic ecommerce tools
Enhanced customer insights
Gain insights into customer behavior and tailor your strategy
Improved personalization
Build relationships and send personalized content to boost engagement
Access all your customer info
No spreadsheets, no manual entries. Automatically access a gateway to your customer profiles.
Contact information (email, phone number, address)
Statistics (number of orders, sales value)
Additional information (mailing consent, tax status, customer group)
Simplify customer management
A flexible, intuitive customer database where you can:
Search to find customer info using keywords
Segment to filter customers that fit certain criteria such as those who have an X amount of orders
Export a CSV of all customers or segments to upload them elsewhere (like a
Gain deeper insight into your store's reports
Ecwid offers detailed reports on overall store performance. Using the customer database, you can pinpoint customers impacting your store directly.
Which customers are generating the most revenue?
Which customers are returning to your store?
How can you increase the amount of returning customers?
Looking for ways to attract new customers to add to your database?
Now you can pull customers back to your store! But, you’ll still need to keep attracting new customers. Don’t worry — Ecwid also has the tools for that.
Check out the various strategies, from marketing to SEO tools, that you can use to acquire new customers on Ecwid.
