Všetko, čo potrebujete na predaj online

Set up an online store in minutes to sell on a website, sociálne médiá, or marketplaces.

an illustration of a rubik's cube with different icons on its edges related to ecommerce

Pokročilé stratégie na zlepšenie obchodných operácií v elektronickom obchode

12 min read

Veľa pohyblivých častí sa podieľa na riadení úspešného podnikania, hlavne ako rastie. Čím je väčšia, tým zložitejšie môže byť udržať veci organizované a efektívne. A store’s expansion brings with it an increase in tasks, zákazníkov, challenges, and staff to manage it all.

Planning and organizational structure must evolve as a business grows to maintain smooth operations. Setting priorities for business operations becomes increasingly important at this stage.

Continue reading to learn how a company can efficiently strengthen its business operations.

What Are Business Operations?

Before going any further, let’s answer the following question: What is business operation? Jednoducho povedané, they are the activities and routine processes that allow a business to function, increase value, and generate profit.

Key Components of Business Operations

The provided definition offers a broad overview of business operations; však, the specific activities and processes it encompasses can vary significantly. First off, these variations can depend on the industry you’re in, and some tasks might be categorized as secondary business operations.

Here are some vital elements of business operations:

Process

Podnikové procesy sú dôležitou súčasťou operácií. Zamestnanci pri vývoji a poskytovaní produktov a služieb dodržiavajú tieto kroky a rutiny v rámci organizácie. Inými slovami, je to jasný a definovaný protokol o tom, ako robiť veci v rámci organizácie.

Podnik vyvinie procesy na dokončenie širokej škály úloh interne, či ide o vytvorenie primárneho produktu, uverejňovanie na sociálnych sieťach, alebo prijímanie nových zamestnancov.

Vytvorenie podrobných interných procesov môže uľahčiť splnenie mnohých úloh. To môže zahŕňať procesy na prijímanie nových zamestnancov, vytváranie produktov, dokončenie administratívnych prác, a viac.

Ľudia

Samozrejme, ľudia sú dôležitou súčasťou každého podnikania. Na fungovanie firmy je potrebný každý zamestnanec na všetkých oddeleniach. To platí najmä pre obchodné váhy, majitelia sa viac zameriavajú na dlhodobé ciele, a zamestnanci sa stávajú zodpovednejšími za dôležité operácie.

Najímanie správnych ľudí pretože tím môže urobiť alebo rozbiť biznis. Pomáha nielen zlepšiť produkciu, but it can also increase business-wide morale.

In a smaller business, the owner and a small management team take on this responsibility. Avšak, as a company scales, it often requires a developed human resources department to handle onboarding and staffing needs.

Location

The location of a business can play a significant role in its success and overall operations. This can mean any physical location connected to or associated with the business, such as stores, office spaces, warehouses, manufacturing facilities, atď.

The right location can make all the difference in production across the business. This is especially true when considering the location’s proximity to additional service facilities like ports or shipping routes.

Equipment and Technology

An integral aspect of a business’s operations involves the equipment and technology utilized for production. These tools are essential for the business to operate such as software, hardware, machinery, and various other resources.

Nástroje, equipment, and technology can vastly vary between industries. A physical printing business may need expensive printers and other machinery, while a small online business may only need a computer and software to function.

The Importance of Business Operations Management

Maintaining a big-picture view of business operations is essential for a business to succeed, especially as it grows and expands.

Effective business operations management can benefit from the following:

Improved Efficiency

As a business evolves and fine-tunes its operations, efficiency is enhanced. This process helps employees gain a clearer understanding of their roles and execute them more effectively.

Established and standardized processes empower managers to delegate efficiently, ensuring adherence to procedures. This fosters high-performing teams with well-suited individuals in key roles, driving the achievement of company-wide objectives.

Sales and Profit

Properly managed business operations will lead to better quality products and services that satisfy customers. In the short term, this results in higher customer satisfaction and sales, while over time, it can drive improved profitability and a smoother path to scalability.

Steps for Improving Business Operations

Teraz, let’s look at some actionable steps a business can take to improve its operations.

Set Goals and Monitor Statistics

Prvým krokom k zlepšeniu obchodných operácií je stanovenie cieľov a sledovanie pokroku pri ich dosahovaní. Majte na pamäti, že zlepšenie obchodných operácií je často dlhodobý cieľ, na ktorom sa pracuje.

Je dôležité stanoviť si skôr jasné a dosiahnuteľné ciele než vágne a široké ideály. Napríklad, namiesto toho, aby sa v budúcom roku usilovali o zvýšenie zisku, stanoviť cieľ pre a 10% rast tržieb. So stanoveným konkrétnym cieľom, možno identifikovať podrobné kroky na dosiahnutie tohto cieľa.

Potom, definovať kľúčové ukazovatele výkonnosti (KPI) associated with that objective and monitor them attentively.

Ak predávate online s Ecwid, you have access to its robust Správy feature, which allows you to track your store’s KPIs in real time. These KPIs might include website traffic, sales conversion rates, priemerná hodnota objednávky, and customer retention.

Improve and Build on What Is Already There

Pamätajte, improving business operations doesn’t have to mean complete revamps or process replacements. Instead of discarding everything and restarting from scratch, focus on making existing processes better.

Hľadajte neefektívnosť, ktorú možno zlepšiť, alebo nadbytočnosť, ktorú možno odstrániť. Dokonca aj tieto drobné vylepšenia môžu mať často významný vplyv na celkovú funkciu prevádzky.

Zefektívnite a zautomatizujte príslušné procesy

Mnoho malých neefektívností v manuálnej práci sa môže rýchlo premeniť na stratený čas, plytvanie zdrojmi, a celkovo nižšia produkcia. Zlepšenie obchodných operácií znamená aj zefektívnenie a automatizáciu tam, kde je to možné.

Tí, ktorí dohliadajú na obchodné operácie, by mali dôsledne vyhľadávať špičkové nástroje, softvér, a technológie, ktoré ponúkajú možnosti automatizácie alebo zefektívnenia.

Napríklad, Manuálne riadenie zásob alebo skladové hospodárstvo sa dnes dá jednoducho automatizovať pomocou rôznych typov softvéru.

Buďte informovaní o aktualizáciách a trendoch

Každý podnik musí zostať na vrchole meniaceho sa prostredia svojho konkrétneho odvetvia. To môže znamenať novú technológiu, zmena zvykov zákazníkov, meniace sa zákony, alebo zmeny v ekonomike. Udržiavanie aktuálnych informácií o týchto zmenách môže podniku pomôcť prispôsobiť svoje operácie zmenám a zostať relevantné voči konkurencii.

Napríklad, povedzme, že príde nová tlačiareň, ktorá spôsobí revolúciu v odvetví sieťotlače výrazným zvýšením produkcie. Spoločnosť zaoberajúca sa sieťotlačou, ktorá neaktualizovala svoje tlačiarne, môže mať problém konkurovať iným spoločnostiam, ktoré používajú novú technológiu..

Venujte sa prevádzkovému manažérovi alebo si najmite profesionála

Nevyhnutnou súčasťou tohto procesu môže byť ustanovenie dedikovaného riaditeľa obchodnej prevádzky resp manažér obchodnej prevádzky.

Inými slovami, špecializovaný jednotlivec alebo tím môže preskúmať súčasné procesy a operácie s cieľom nájsť problémy a oblasti na zlepšenie. Pomáha to nájsť tie správne oblasti bez toho, aby ste manažérov odťahovali od ich rutinných úloh a bráni tomu, aby vedúci pracovníci boli zviazaní v príliš mnohých oblastiach..

Ak nie je dostatok interných zamestnancov na to, aby niekoho venovali tomuto procesu, môže byť potrebné získať pomoc.

A business can contract with a business consultant or hire a dedicated operations director who can lead the process. This can be especially beneficial when hiring an industry specialist, as they may be able to provide key insights for improvements.

Napríklad, a retail specialist with logistics experience could significantly cut costs by streamlining the store’s inventory shipping and receiving processes.

Create and Stick to a Plan

Snaha o zlepšenie obchodných operácií bez plánu môže viesť k neúspechu alebo plytvaniu zdrojmi. Podnikanie by malo začať všeobecným náčrtom svojich cieľov na zlepšenie. To sa potom môže rozšíriť o oblasti, ktoré je potrebné vyhodnotiť, KPI na sledovanie, a harmonogram auditov.

Pamätajte, že zlepšovanie obchodných operácií je maratón, nie šprint. Nepredpokladajte, že vykonaním jednej zmeny zrazu vznikne úplne efektívny podnik, aj keď sa to môže stať pri správnej zmene. Väčšinou, improving business operations will consist of regular evaluations, feedback, and identifying the next target.

These steps will help to optimize the business across all departments and processes incrementally, leading to a new level of operations. We hope these tips help business owners and management take their business to new heights, and we wish you the best on this journey!

Taking the Leap Into Ecommerce

Are you looking to start your first ecommerce store or launch a new one? Ak áno, Ecwid is for you! We have created an online selling platform that makes it easy to get your ecommerce store up and running.

S Ecwidom, you get a robust online store and tools that help improve your business operations:

These tools are crucial in keeping track of your target market and understanding their needs.

Ecwid also automates some routine tasks for online sellers, ako napr domény setup, sending marketing emails, and running sales or advertising campaigns. This allows you to focus on what really matters – creating a great shopping experience for your customers.

Ďalej, Ecwid integrates seamlessly with social media platforms and marketplaces. This allows you to showcase your products on various selling channels and attract new customers while managing all sales and orders from one place.

Takže, if you’re looking for an ecommerce platform that provides you with more than just an online store, Ecwid is the perfect choice. With its easy setup, powerful analytics, and integrated marketing tools, you can confidently grow your business and reach more customers than ever before. Plus, with its affordable pricing plans and flexible features, Ecwid caters to businesses of all sizes.

But don’t just take our word for it – try it out for yourself and see the difference Ecwid can make in your ecommerce journey! Prihlásiť Se now and start selling today.

 

Obsah

Predávajte online

With Ecwid Ecommerce, you can easily sell anywhere, komukoľvek – na internete a na celom svete.

About the author

Anastasia Prokofieva is a content writer at Ecwid. She writes about online marketing and promotion to make entrepreneurs’ daily routine easier and more rewarding. She also has a soft spot for cats, chocolate, and making kombucha at home.

Ecommerce that has your back

So simple to use – even my most technophobic clients can manage. Easy to install, quick to set up. Light years ahead of other shop plugins.
I’m so impressed I’ve recommended it to my website clients and am now using it for my own store along with four others for which I webmaster. Beautiful coding, excellent top-notch support, great documentation, fantastic how-to videos. Thank you so much Ecwid, you rock!
I’ve used Ecwid and I love the platform itself. Everything is so simplified it’s insane. I love how you have different options to choose shipping carriers, to be able to put in so many different variants. It’s a pretty open e-commerce gateway.
Easy to use, cenovo dostupné (and a free option if starting off). Looks professional, many templates to select from. The App is my favorite feature as I can manage my store right from my phone. Highly recommended 👌👍
I like that Ecwid was easy to start and to use. Even for a person like me, without any technical background. Very well written help articles. And the support team is the best for my opinion.
For everything it has to offer, ECWID is incredibly easy to set up. Highly recommend! I did a lot of research and tried about 3 other competitors. Just try ECWID and you'll be online in no time.

Your ecommerce dreams start here

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Your Privacy

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. Avšak, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information

More information

Strictly Necessary Cookies (Always active)
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Performance Cookies
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.