Looking for an OpenCart alternative?

Appearance and Integration

OpenCart offers very limited options for merchants when it comes to the look and feel of an online store. In order to use OpenCart, your online store must exist through the OpenCart site, which limits the ways that you can have your store appear. You’re either limited to the pre-designed templates available from OpenCart, or you must migrate design elements from your site into OpenCart.

Ecwid, on the other hand, is a great OpenCart alternative, where your online store is easily and seamlessly integrated into your existing or new website. Ecwid works smoothly with all major Content Management Systems (CMS), including WordPress, Wix, Squarespace, and even your Facebook page, or can easily be added to any custom website. This way, you’re in complete control of the look and feel of your online store. Ecwid’s shopping cart, search tool, and other modules can be added anywhere on your site simply by adding a few short lines of code. Then the appearance of those modules can be easily customized to your preferences.

With Ecwid, you’ll be satisfied with the look and function of your online store, and your customers will enjoy a smooth and seamless shopping experience without ever having to leave your site.

Customer Support

The customer support on OpenCart is extremely limited and only available through their community forums. Questions and concerns can often go unanswered or await belated responses. Attempts to contact the company must be made through the forums as well. Other OpenCart review sites have noted that the responses on the forum can be condescending or worse to those seeking help.

Alternatively, Ecwid offers robust options for comprehensive customer support. In addition to our responsive and engaged forums comprised of long-time Ecwid users, our technical support team is always on hand to respond to any questions or issues you may have. We also offer an extensive Frequently Asked Questions section and knowledge base, where many of your questions or concerns may be answered. With our advanced plans, you’ll also have access to more one-on-one technical support from our team via email, chat, or phone. At Ecwid, our customer support team always strives to be helpful, responsive, and courteous. We’re here to make your e-commerce experience as pleasant and productive as possible.

Conclusion

If you’ve been looking for an OpenCart alternative, Ecwid offers you plenty of compelling reasons for creating your online store with us. Robust features, easy and smooth integration, helpful customer support are just some of the ways that Ecwid stands out as the ideal e-commerce platform for your business. If you have any questions about Ecwid or require assistance with OpenCart migration to Ecwid, please feel free to contact us.